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How a company really runs.

SOPs, tickets and decision records. The procedure, the exception, and who decided.

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What's in it

Typical contents.

SOPs and playbooks

Procedures as they're really used.

Tickets and cases

Work items and how they got resolved.

Decision records

What was decided, and why.

Rights

What we check.

Company documents

Internal process documents are the likeliest to be sellable.

Customer data

CRM and ticket data often holds customers' data. We leave it out or clear it.

Platform terms

Terms of tools like Slack or Salesforce get reviewed.

Who wants it

Teams that look for it.

Agent builders

Real business processes to learn from.

Enterprise AI teams

Real exceptions and approvals.

Evaluation teams

Real workflows to test against.

Questions

Common questions

Is our CRM data sellable?

Usually not without customer permission. Internal process documents often are.

Do you need a full export?

No. A description of what exists is enough.

Can a company still operating take part?

Yes, with data that isn't core to the business.

Contact

Start a conversation.

Tell us a bit about yourself. We reply within two business days, and nothing is shared without your say-so.

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